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          • Reduce Energy Cost With Water Treatment
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          • Automatic Feed & Control
          • Filter Feeders
          • Installation
        • Pretreatment
          • Sand Filters
          • Water Softners
        • Glycol
        • Services For HVAC Contractors, New Construction & Rehab
        • Remote Monitoring & Control
        • Legionella Water Management
          • Turn-Key Water Management Plans
          • Remediation
          • Secondary Disinfection
        • Specialty Cleanings
          • Heat Exchanger Cleanings
          • Boil Outs
          • Acid Cleanings
          • Tower Cleanings
          • Neutralizers
          • Coil Cleanings For Air Handling Units
          • Ice Machine Cleaning
        • Laboratory Services
        • Endotherm
      • Safety & Hygiene Products
        • Hand Sanitizer & Spray Disinfectant
        • Dispensers - Wall Mounted, Refillable
        • Janitorial Services
        • Stagnant Water - Hyper - Chlorination For Building Reopening
        • Face Coverings
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        • HVAC Water Treatment
          • Reduce Energy Cost With Water Treatment
          • Boiler Water Treatment
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          • Closed Loops
        • Industrial Water Treatment
          • Process & Waste Water
          • Pure Waters
        • Potable/Domestic Water Systems
        • Chemical Feed & Control Equipment
          • Automatic Feed & Control
          • Filter Feeders
          • Installation
        • Pretreatment
          • Sand Filters
          • Water Softners
        • Glycol
        • Services For HVAC Contractors, New Construction & Rehab
        • Remote Monitoring & Control
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          • Turn-Key Water Management Plans
          • Remediation
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        • Specialty Cleanings
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        • Hand Sanitizer & Spray Disinfectant
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CAREERS AT THE METRO GROUP

FOR OVER 95 YEARS, The Metro Group, Inc. has provided performance-based solutions for a multitude of facilities and industrial organizations through our team of account management professionals working together with our technical teams and field personnel, supported by robust central technical and operations teams.

We are always looking for enthusiastic team players to help us continue our steady growth, sell to all types of commercial and industrial enterprises, and provide technical and administrative management services to existing accounts. If you have experience in any of the following areas, we look forward to hearing from you:

  • Inside or Outside sales
  • Commercial and/or industrial enterprise
  • Water treatment (service technician or practical)
  • Environmental services
  • Manufacturing or chemistry
  • Practical scientific or chemical engineering
  • Technical or management services
  • Information Technology or Information Systems
  • Finance or Operations
  • Administrative Support

We’re interested in committed team members who will grow in status and recognition with us. Our salaries are competitive and compensation packages include medical and dental insurance, a 401k plan, generous paid time off, and life, short and long term disability insurance. Sales positions also offer competitive commission and expense packages. The Metro Group, Inc. is an Equal Employment Opportunity (EEO) employer.

Please submit your career inquiry and resume by email or using the Apply Now form.

Thank you for considering The Metro Group, and we look forward to hearing from you!

Current open positions: If you don’t see something right now that fits your skill set or is in your geography, please use the Apply Now form. Your application will be received, and we’ll contact you if there may be a good fit with our team!

    Apply Now

    Accounts Receivable Specialist-South Hackensack, NJ

    The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, electrical services, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

    We are currently seeking a motivated  Accounts Receivable Specialist. The selected individuals will work closely with our Service, Sales and Finance departments to ensure the highest level of satisfaction to our internal and external customers. The Accounts Receivable Specialist will be responsible for collection of past due invoice payments.

    Role and Responsibilities (include but not limited to):

    - Contact customers about open invoices while identifying and resolving concerns to secure payment

    - Research customer past payments

    - Maintain customer database

    - Answer incoming phone calls

    - General file management

    - Heavy phone call and email activity

    - Assist with billing customers

    - Provide general assistance to the service and installation departments as necessary

    Qualifications and Requirements:

    - High school diploma or GED preferred

    - Previous telephone collection experience in a B2B environment preferred

    - Excellent communication skills

    - Proficient in Microsoft Word, Excel and Outlook

    - Ability to meet physical requirement of position

    Benefits and Perks:

    • Competitive pay
    • Great Benefits package including medical and dental insurance
    • 401K Retirement Plan
    • Generous Paid holidays, Paid Personal Time Off
    • Company Profit Sharing
    • Company provided Life Insurance
    • Career Advancement opportunities

    The Metro Group, Inc. is an EEOC-compliant employer.

    All other positions-Nationwide, USA

    We're always looking for great people to join our team! If you don't see an open job posting that fits your current interests or skill-set, we encourage you to submit your resume using the Apply Now form. If something opens up that we think might be a good fit, we'll reach out right away!

    General Labor/Field Service-Boston, MA

    If you are looking to take your experience in the Construction Trades to the next level and find a fulfilling career, then consider an opportunity with The Metro Group. The Metro Group, Inc., is a premier Building Service company founded in 1925. Our offerings include water treatment, water services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

    Field Service Technicians who support Metro’s HVAC Water Treatment business benefit from their past Trades experience, while enjoying a less physically demanding role that’s a regular Monday thru Friday gig. 40 hours guaranteed every week, weekly pay checks, no on-call requirement, no required overtime, no lay-offs; just steady, reliable, satisfying work.

    Field Service Technicians get a take home service vehicle with a gas card, so no commuting expense. You have the autonomy to get the job done with flexibility in your schedule. We provide all the training and support you will need to learn our trade, so no prior experience is necessary, but once learned, you will have earned a valuable skill set.

    In addition to competitive starting pay, Field Service Technicians earn commissions and bonuses, and overtime is always available for those who want it, providing more opportunities to increase compensation. Successful Technicians who learn the trade can pursue further training, certifications, licenses, and career paths including sales, technology and management.

    Role and Responsibilities

    - Responsible for service/testing/sampling of heating and cooling systems

    - Apply and manage chemicals needed to treat systems

    - Provide and report any feedback of findings to the Service/Account Manager

    - Complete required information on service orders

    - Operate company vehicle to commute among job sites throughout the shift

    Qualifications and Requirements:

    - Proof of a valid driver's license, in good standing

    - Reliable, self-starter displaying a consistent work history

    - Attention to detail and highly customer-focused

    - Mechanical aptitude

    - Strong desire for long-term employment and industry training & development

    - Ability to lift a minimum of 50 lbs.

    Benefits and Perks:

    - Great benefits package including medical and dental insurance

    - 401K with company match and profit sharing

    - Flexible spending accounts

    - Commissions & bonus opportunities

    - Company-paid life insurance

    - Paid uniforms & boot allowance

    - All tools provided

    - Paid holidays plus 4 Weeks PTO

    - Monday to Friday – Day shift

    - No on-call, no weekends, no required OT, no required overnight travel

    - Extensive on the job training provided with career advancement opportunities

    - Take home vehicle & gas card

    The Metro Group, Inc. is an EEOC-compliant employer.

    Operations Manager/Business Development-Wilmington, MA

    The Metro Group, Inc., a successful, established water treatment and building services company is seeking qualified candidates for a Business Development-Project Manager position. As part of our Leadership Development Program, this position will work closely with upper management and will have cross-departmental exposure and functionality in Operations, Sales, and Support. This is an excellent opportunity for individuals looking to transition their careers to senior management roles.

    Responsibilities include:

    · Project Management for select new offerings and special projects

    · Optimization of workflow routing to meet SLA requirements

    · Implementation of new operating systems

    · Creation and presentation of reports detailing metrics tied to business plan goals

    · Implementation of strategies for the expansion of existing customer relationships, opening new relationships, and managing the flow of sales opportunities from initial contact through to close with the Sales Team

    · Monitoring and follow-up with business unit teams on activity metrics tied to business plan goals

    · Spearheading and implementing new product and service offerings sales and direct marketing campaigns

     

    Qualifications:

    · Bachelor’s degree in Business, Engineering, or related field

    · Sales, sales management and CRM software experience

    · Customer service and account management experience

    · Business development experience

    · High energy, self-motivated individual with entrepreneurial aspirations

    · Excellent customer service and communication skills

    · Strong computer skills including Microsoft Excel and CRM environments

    · Ability to multi-task in a fast-paced environment with a commitment to responsiveness and customer/co-worker satisfaction

    · Excellent professional references

    Benefits include competitive salary commensurate with experience, medical/dental insurance, 401(k) with company match and profit sharing, FSA, company-paid disability and life insurance, and generous paid leave time. Additional Bonus and incentive structure tied to meeting business unit objectives.

    The Metro Group, Inc. is an EEOC-compliant employer.

    Service Manager-Wilmington, MA

    If you are looking to take your experience managing teams and operations to the next level of a fulfilling career, then consider an opportunity with The Metro Group. We are looking for a qualified Service Manager to lead and grow our amazing Field Service Technician team!

    The Metro Group, Inc., is a premier Building Service company founded in 1925. Our offerings include water treatment, water services & testing, regulatory compliance, and other valuable building services. We take pride in the work we do while building long-lasting partnerships not only with our clients but most importantly with our employees.

    Role and Responsibilities

    - Take ownership of the Field Service operation to meet customer Service Level Agreements and business unit Key Performance Indicator’s

    - Train, mentor and develop team members

    - Work closely with the Sales and Account Management team to deliver client satisfaction

    - Track business metrics and work with management to improve operational efficiency

    - Engage in new business development activities to grow customer base and expand service offering

    Qualifications and Requirements:

    - Experience managing a team in a Service/Operations-related field

    - Experience in Water Treatment/HVAC/Trades a plus, but not required

    - Proof of a valid driver's license, in good standing

    - High energy, reliable, self-starter displaying a consistent work history

    - Attention to detail and highly customer-focused

    - Ability to multi-task in fast paced environment with a commitment to responsiveness and customer/co-worker satisfaction

    - Mechanical aptitude

    - Strong desire for long-term employment and industry training & development

    - Ability to lift a minimum of 50 lbs. as needed

    Benefits and Perks:

    - Competitive compensation commensurate with experience, and benefits package including medical and dental insurance

    - 401K with company match and profit sharing

    - Commissions & bonus eligibility

    - Company-paid life insurance

    - Company-paid uniforms & boot allowance

    - All tools provided

    - Paid holidays plus four (4) weeks paid leave

    - Monday to Friday – Day shift only

    - No on-call, no weekends, no overnight travel required

    - Extensive on the job training provided with career advancement opportunities

    - Take home vehicle & gas card

    The Metro Group, Inc. is an EEOC-compliant employer.

    Service Operations Coordinator-South Hackensack, NJ

    The Metro Group, Inc. is seeking qualified Service Operations Coordinator candidates. The successful candidate will be responsible for providing general support to the service department. The role is based in South Hackensack, NJ.

    The successful candidate will work closely with our Burner Service team and technicians to ensure the delivery of highest level of satisfaction to our internal and external customers, as well as our account management team to ensure best-in-class customer satisfaction.

    Responsibilities include but are not limited to:

    · Provide general support to the service department answering phones, emails, dispatching mechanics etc. based on volume and the needs of the department.

    · Accurately and comprehensively understanding customer requirements and translating those requirements into actionable steps.

    · Review and interpret field reports for service, repair, and preventative maintenance and distribute information among different departments.

    · Educating and providing technical support to our sales team and customers.

    · Completing miscellaneous administrative tasks as assigned to support the function of the National Mechanical Division.

    Qualifications include:

    · Ability to work in a fast-paced environment

    · Previous customer service experience in an industrial or service industry preferred

    · Good at prioritizing tasks to meet deadlines

    · Analytical with strong attention to detail

    · Excellent communication skills

    · Proficient with Microsoft Office: Outlook/Word/Excel

    Benefits:

    • Competitive compensation
    • Expense reimbursement
    • Excellent medical/dental and life insurance
    • 401(k) with Company match
    • Generous paid leave
    • Career advancement opportunities
    • Company-paid life insurance

    The Metro Group, Inc. is an EEOC-compliant employer.

    Water Treatment Specialist/Service Technician-Wilmington, MA

    The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long-lasting partnerships not only with our clients but most importantly with our employees.

    We are currently seeking a motivated Water Treatment Specialist/Service Technician that is eager to establish themselves within a company that values fostering continued career growth. Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of commercial and industrial buildings in the Boston, MA metropolitan area, and may reside anywhere in reasonable commuting distance.

    Role and Responsibilities (include but not limited to):

    - Responsible for service/testing/sampling of heating and cooling systems

    - Apply and manage chemicals needed to treat systems

    - Provide and report any feedback of findings to the Service/Account Manager

    - Complete required information on service orders

    - Operate company vehicle to commute from job sites throughout the shift

    Qualifications and Requirements:

    - Proof of a valid driver's license, in good standing

    - High School Diploma or GED, or equivalent experience in Trades (Electrical, HVAC, Plumbing, etc)

    - Commercial HVAC Installation/Maintenance experience including mechanical, electrical or plumbing

    - Background in HVAC, Mechanical and/or Plumbing estimation

    - Field Service Experience in related trades

    - Ability to read mechanical drawings and bid specs

    - Attention to detail and highly customer-focused

    - Strong desire for long-term employment and industry training & development

    - Ability to lift a minimum of 50 lbs.

    Benefits and Perks:

    · No on-call or emergency after hours requirement

    · Robust benefits package including medical and dental insurance

    · 401K plan with company match and profit sharing

    · Paid holidays and generous paid leave

    · Generous paid holiday schedule

    · Extensive on the job training provided with career advancement opportunities

    · Flexible hours

    · Take home vehicle & gas card

    · Competitive compensation, paid weekly

    · Flexible spending accounts

    · Company-paid life insurance

    The Metro Group, Inc. is an EEOC-compliant employer.

    2022 © Metro Group Inc.
    Metro NYC: 50-23 23rd St., Long Island City, NY, 11101, (718) 729-7200

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