The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services includes water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

We are currently seeking a motivated Account Manager that will help manage our business relationships. This person will have direct contact with our customers and will be responsible for ensuring accurate and timely responsiveness to all concerns, increase product penetration and ongoing retention of each customer. This person will work towards increasing new business and fostering continued growth.

Role and Responsibilities (include but not limited to):

- Focus on new business to business account development

- Prospecting, cold calling, setting appointments and presenting programs

- Follow up and renewal of current contracts

- Respond to all customer inquiries/request in a timely fashion

- Deliver sales quota and meeting productivity goals

Qualifications and Requirements:

- High School Diploma or GED required

- Minimum of 1 year outside sales experience

- “Hunter” sales mentality - goal driven and self-motivated

- Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)

- Excellent communication skills

- Ability to meet physical requirement of position

Preferred Skills (PLUS but NOT required; will TRAIN the right person):

- Bachelor’s Degree

- New business to business (B2B) sales experience

- Previous customer service experience in an industrial or service industry

Benefits and Perks:

- Competitive pay including base salary and commission potential

- Annual/Quarterly Performance Bonuses and Incentives

- All expenses reimbursed

- Great Benefits package including medical and dental insurance

- 401K Retirement Plan

- Paid holidays, Paid Personal Time Off

- Extensive on the job training provided with career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc. is an established, successful, premier Building Services company founded in 1925. Our products include water treatment services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Account Manager that will help manage our business relationships.

This person will have direct contact with our customers and will be responsible for ensuring accurate and timely responsiveness to all concerns, increased product penetration, and ongoing retention of each customer. This person will work towards increasing new business and fostering continued growth.

Role and Responsibilities (include but not limited to):

· Focus on new business to business account development

· Prospecting, cold calling, setting appointments and presenting programs

· Follow up and renewal of current contracts

· Respond to all customer inquiries/request in a timely fashion

· Deliver sales quota and meeting productivity goals

Qualifications and Requirements:

· High School Diploma or GED required - Minimum of 1 year outside sales experience

· “Hunter” sales mentality - goal driven and self-motivated

· Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)

· Excellent communication skills

· Ability to meet physical requirement of position

Preferred Skills (PLUS but NOT required; we will train the right person):

· Bachelor’s Degree

· New business to business (B2B) sales experience

· Previous customer service experience in an industrial or service industry

Benefits and Perks:

· Competitive pay including base salary and commission potential

· Annual/quarterly performance bonuses and incentives

· All expenses reimbursed

· Excellent benefits package, including medical and dental insurance

· 401K retirement plan with company match

· Paid holidays, paid personal time off

· Extensive on the job training provided with career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., located in Long Island City, is currently looking for a Boiler Mechanic for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits. Job tasks include cleanings, repairs, modifications, or installations of various components of boilers and associated equipment.

Additional responsibilities could include:

• Driving a company vehicle
• Lifting tools, materials and equipment.
• Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Characteristics of a qualified applicant include:

• Agreeable and self-motivated team member
• Enthusiastic in taking on assignments and responsibilities
• Detail oriented, pride in their work, focus on quality
• Clear communication skills
• Capable of working in a professional environment and providing great customer service while on a job-site
• Ability to meet physical requirements of position
• Valid driver’s license
• High school diploma or GED
• Experience in boilers or service settings is helpful

Full-time, permanent employment with union entrance, a competitive pay and stable, steady work Monday through Friday with the opportunity for overtime.

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, electrical services, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

We are currently seeking a motivated Collections Representative. The selected individual will work closely with our Service, Sales and Finance departments to ensure the highest level of satisfaction to our internal and external customers. The Collection Representative will be responsible for collection of past due invoice payments.

Role and Responsibilities (include but not limited to):

- Contact customers about open invoices while identifying and resolving concerns to secure payment

- Research customer past payments

- Maintain customer database

- Answer incoming phone calls

- General file management

- Heavy phone call and email activity

- Assist with billing customers

- Provide general assistance to the service and installation departments as necessary

Qualifications and Requirements:

- High school diploma or GED preferred

- Previous telephone collection experience in a B2B environment preferred

- Excellent communication skills

- Proficient in Microsoft Word, Excel and Outlook

- Ability to meet physical requirement of position

Benefits and Perks:

· Competitive pay

· Great benefits package including medical and dental insurance

· 401K retirement plan with company match

· Generous paid holidays, paid personal time off

· Company profit sharing

· Company-provided life insurance

· Career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

Full-time Driver/Warehouse worker wanted, clean driving record is required. Looking for a Driver/Warehouse worker to make deliveries to and from the five boroughs of NYC from our location in South Hackensack, NJ. Must be able to drive a commercial van and perform some warehouse duties. Work days are Monday-Friday.

Responsibilities include:

• Drive company vehicle to make deliveries to and from the five boroughs
• Pick up orders at supply houses
• Communicate with Project Managers and workers on the job sites
• Loading and unloading of material and equipment
• Picking up warehouse orders needed for a job site
• Report any accidents or vehicle issues encountered while en route to supervisors
• Able to accept warehouse deliveries; some forklift experience, willing to train if needed
• Ability to meet physical requirements of position, lifting 50 lbs regularly

Benefits:

• Competitive pay
• Medical and dental insurance
• 401K retirement plan with company match
• Generous paid holidays, paid personal time off
• Company profit sharing
• Company-provided life insurance
• Career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include electrical repairs, service and installations, water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

Response Electric, a Division of the Metro Group, is currently seeking motivated and experienced technicians to perform residential, commercial & industrial electrical work. This role will involve maintaining service installations, wire roughing, conduit installation, lighting & finishing.

Role and Responsibilities (include but not limited to):

• Troubleshooting electrical systems in residential and/or commercial environment
• Assisting or leading a crew in repairs, modifications, or installations of various Electrical systems
• Installation of galvanize, EMT, and Aluminum conduit, trade sizes ½” and up to 4”
• Installing and replacing lighting fixtures, and lighting control system
• Pulling electrical wiring through electrical conduit
• Installation/replacing of electrical circuit breaker panels, receptacles, switches in both residential and commercial applications
• Performing work on lighting control system and possible programming of same
• Installation/wiring /troubleshooting of pumps and controls
• HVAC wiring
• Wiring of boilers
• CCTV installation and troubleshooting
• Performing work on bridge alarms, and other security devices.
• Driving a company vehicle
• Performing other miscellaneous tasks to support the operation, such as assisting on other job types, doing material pick-up and deliveries, etc.
• Protecting jobsite and performing clean up when completed
• Upholding all policies and procedures, ensuring that they are always adhered to

Qualifications and Requirements:

• 3 years minimum experience performing electrical work in commercial, residential and industrial environments
• Experience in electrical equipment and wiring instillation for High/Mid-Rise Residential Buildings, and Apartment Complexes. ***Work experience in Commercial Projects and mixed use buildings is a plus.***
• General knowledge of 2008 NEC Code pertaining to NYC and 2017 NEC code pertaining to NJ "Electrical Theory
• Experience in wiring, and installation of window treatments
• Knowledgeable in reading and understanding basic electrical drawing and diagrams
• Osha 40 Certification
• SST Certification
• High School Diploma or GED required
• Ability to meet physical requirement of position
• Clean and valid Driver’s License (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
• Excellent communication skills and “can do” attitude
• Punctual and detail oriented

Compensation and Benefits:

• Competitive pay and stable, steady work Monday through Friday with overtime opportunities
• Excellent Benefits package including medical and dental insurance
• 401K Retirement Plan including company match
• Generous Paid Vacation and Holiday Package
• Company-paid life insurance
• Extensive on the job training with career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

We are currently seeking a motivated Entry Level Service Technician that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of commercial and industrial buildings in the NYC-metro area.

Role and Responsibilities (include but not limited to):

- Responsible for service/testing/sampling of heating and cooling systems

- Apply and manage chemicals needed to treat systems

- Provide and report any feedback of findings to the Service/Account Manager

- Complete required information on service orders

- Operate company vehicle to commute from job sites throughout the shift

Qualifications and Requirements:

- Proof of a valid driver's license, in good standing

- Reliable, self-starter displaying a consistent work history

- Attention to detail and highly customer-focused

- Strong desire for long-term employment and industry training & development

- Ability to lift a minimum of 50 lbs.

Benefits and Perks:

- Union-track role offering competitive salary

- Great Benefits package including medical and dental insurance

- 401K Retirement Plan

- Paid holidays, Paid Personal Time Off

- Extensive on the job training provided with career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc. is a water treatment and mechanical sales, service, electrical and installation contractor. An industry leader for over 95 years, we specialize in the multi-family residential, institutional and commercial market sectors. Metro provides services, repairs, installations, retro-fits, conversions, and equipment sales for thousands of large-scale HVAC systems and water-based process systems throughout the Eastern seaboard as well as services, repairs, and installation of electrical systems throughout the New York City metropolitan area.

Headquartered in Long Island City, NY, Metro operates the largest fleet of service vehicles for its market sector in its target urban market places, including over one hundred service vehicles aimed at the metro-New York City market place.

We are seeking qualified candidates to fill a newly-created HR Generalist role. The position is ideal for a highly-capable, high-functioning and self-starting individual looking to help shape the future of Human Resources at the company and take advantage of upcoming growth opportunities.

Responsibilities include but are not limited to:

· On-boarding and off-boarding: Meet & greet, HR orientation for new hires, paperwork generation, union enrollment (as applicable), exit interviews

· Enter new hires into Paychex payroll system

· Standardize and monitor annual performance appraisals. Coach managers on writing good reviews in consultation with Director of Operations and General Counsel

· HR-related bill review

· FMLA/Worker’s Comp/Disability/state PFL/COVID policy oversight and management, including employee consultations, manager inquiry support, documentation collection and review, and monthly reporting

· Review and approve first-line employee write-ups/disciplinary documents. Coach managers on writing good disciplinary documents in consultation with Director of Operations and General Counsel

· Respond to first-line employee inquiries on benefits, policies, and other HR-related items. Escalate to Director of Operations/General Counsel and/or external vendors as appropriate

· Manage annual open enrollment for medical/dental insurance, FSA program, life insurance

· Manage Employee Navigator benefits portal and coordinate with insurance brokerage and employees as needed

· Coordinate with temp/staffing agencies as needed

· Generate monthly HR dashboards and submit monthly birthday/Metro-anniversary list to marketing team

· Quarterly and annual HR reporting including state PFL, OSHA, etc

· Submit HR-related items of company-wide interest for inclusion in monthly newsletter (open enrollment announcements, employee promotions, and similar)

· Payroll backup

· Miscellaneous other departmental duties as needed

Qualifications:

· Bachelor’s degree from a competitive college or university, ideally in Human Resources, Business or related field

· 5-7 years Human Resources experience

· NYS Notary Public license or commitment to obtaining license within 6 months of hire (company-paid)

· Current experience using Paychex

· Demonstrable ability to professionally and effectively handle difficult conversations

· Experience professionally and effectively working with a diverse workforce

· Experience with HRIS a plus; we will be looking to on-board an HRIS in 2022 and will look to the chosen candidate to make software recommendations and participate in the roll-out

· Outstanding organizational and time management skills

· Keen attention to details and an exacting work ethic

· Self-starter able to work effectively with busy team members

· Energetic, enthusiastic and flexible

· Excellent, reliable and compliant written and verbal communication skills

· Polished, professional presentation

Compensation: $70-75k, commensurate with experience. Medical/dental insurance, 401k with company match, generous paid leave, company-paid life insurance, FSA.

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., located in Long Island City, is looking for an HVAC Chiller Technician for the HVAC Service Division. The position is a full-time, permanent position with union entrance and full company benefits. Job specifics will involve assisting or leading a crew in maintenance, troubleshooting, repairs, or installations of Chillers and other HVAC equipment.

Additional responsibilities could include:

• Driving a company vehicle
• Lifting tools, materials and equipment.
• Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Characteristics of a qualified applicant include:

• Agreeable and self-motivated team member
• Enthusiastic in taking on assignments and responsibilities
• Detail oriented, pride in their work, focus on quality
• Clear communication skills
• Capable of working in a professional environment and providing great customer service while on a job-site
• Ability to meet physical requirements of position
• Valid driver’s license
• High school diploma or GED
• Experience in boilers or service settings

Job type: Full-time, permanent employment with union entrance, competitive pay and stable, steady work Monday through Friday with the opportunity for overtime.

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., located in Long Island City, is currently looking for a HVAC Mechanic/Technician for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits. Job specifics will involve assisting or leading a crew in repairs, modifications, or installations of various components of HVAC systems; specifically, cooling towers and the installation of water treatment chemical feed and control equipment.

Characteristics of a qualified applicant include:

- Experience in HVAC and associated plumbing systems

- Basic plumbing/pipefitting experience including sweating and soldering pipe, dry taps, and pipe installations

- Strong problem solving and critical thinking skills

- Agreeable and self-motivated team member, takes initiative

- Enthusiastic in taking on assignments and responsibilities, willing to learn

- Detail oriented, pride in their work, focus on quality

- Clear communication skills

- Capable of working in a professional environment and providing great customer service

- Capable of following company policies and procedures

- Ability to meet physical requirements of position

- Valid driver’s license

- High school diploma or GED

- Applicable industry training and certifications (i.e., OSHA 30-hr, EPA 608 Certified, F60, etc.) are desired

Additional responsibilities could include:

- Driving a company vehicle

- Lifting tools, materials and equipment.

- Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Job type: Full-time, permanent employment with union entrance, competitive pay and stable, steady work Monday through Friday with overtime opportunities.

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc. is a water treatment and mechanical sales, service, electrical and installation contractor. An industry leader for over 95 years, we specialize in the multi-family residential, institutional and commercial market sectors. Metro provides services, repairs, installations, retro-fits, conversions, and equipment sales for thousands of large-scale HVAC systems and water-based process systems throughout the Eastern seaboard.

Headquartered in Long Island City, NY, Metro operates the largest fleet of service vehicles for its market sector in its target urban market places, including over one hundred service vehicles aimed at the metro-New York City market place.

We are seeking qualified candidates to fill a newly-created in-house Recruiter role. The position is ideal for a highly-capable, high-functioning and self-starting individual looking to have a big, immediate impact on the company while working on multiple, important staffing assignments.

Responsibilities include but are not limited to:

· Work with hiring managers to formulate job descriptions and ads for an average of 20 open positions at any given time

· Post and monitor ads on Indeed, ZipRecruiter, Metro’s Careers page, Craigslist, Monster, LinkedIn, etc

· Enhance, boost, re-post, etc job ads on a proscribed, routine basis

· Create hiring-related posts for social media and Metro’s website

· Provide recruiting stats/reports weekly and ad hoc/on request

· Follow up with hiring managers to ensure efficient and accurate filling of open positions

· Seek out, develop and maintain relationships with career offices at local colleges, universities, high schools and trade schools

· Screen resumes and perform initial phone/video interview (~30 minutes)

· Coordinate second/third round interviews with candidates and hiring managers

· Send rejection notifications for candidates eliminated from consideration

· Facilitate generation of offer letters with HR Generalist

Qualifications:

· Bachelor’s degree (or equivalent secondary education plus work experience) from a competitive college or university, ideally in Human Resources, Business or related field

· Minimum of two years prior experience and responsibility recruiting for a wide range of positions

· Demonstrable proficiency with industry-standard recruiting tools

· Experience with HRIS a plus; we will be looking to on-board an HRIS in 2022 and will look to the chosen candidate to make software recommendations and participate in the roll-out

· Outstanding organizational and time management skills

· Efficient multi-tasker

· Self-starter able to work effectively with busy hiring managers

· Energetic, enthusiastic and flexible

· Excellent, reliable written and verbal communication and interviewing skills

· Polished, professional presentation

Compensation: $55-$58k, commensurate with experience. Medical/dental insurance, 401k with company match, generous paid leave, company-paid life insurance, FSA.

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc. is seeking qualified Quote Specialist candidates. The successful candidate will be responsible for work closely with our Burner Service team and technicians to ensure the delivery of accurate and timely quotes, as well as our account management team to ensure best-in-class customer satisfaction.

Responsibilities include but are not limited to:

· Review and interpret field reports for service, repair, and preventative maintenance quotes.

· Accurately and comprehensively understand customer requirements and translate those requirements into actionable steps

· Prepare cost estimates and proposals, including collecting pricing and parts availability from suppliers, accurately identifying labor requirements, job implementation and approach, safety requirements and proper PPE, etc.

· Provide pricing and quote work-ups documenting relevant pricing, approach, and job specific data in conjunction with sales team and mechanical team management

· Work with management to produce timely submittals

· Coordinate with the field operation team to relay information captured during the estimating phase or service calls as well as reviewing job approach and implementation

· Educate and provide technical support to our sales team and customers

· Provide general support to the service department by answering phones, emails, dispatching mechanics, etc based on volume and the needs of the department

· Complete miscellaneous tasks as assigned to support the function of the National Mechanical Division

Qualifications include:

· Ability to work in a fast-paced environment

· Adept at prioritizing tasks to meet deadlines

· Analytical with strong attention to detail

· Excellent communication skills

· Proficient with Microsoft Office: Outlook/Word/Excel

· Background knowledge of mechanical or HVAC systems themselves would be a benefit for a candidate in this role, but is not a prerequisite

Benefits:

• Competitive compensation
• Expense reimbursement
• Excellent medical/dental and life insurance
• 401(k) with company match
• Generous paid leave
• Career advancement opportunities

The Metro Group is an EEOC-compliant employer.

The Metro Group, Inc., a successful, established Water Treatment & Service Company is seeking qualified candidates to join our HVAC Water Treatment and Water Hygiene Management division. Building Solutions for our clients since 1925, Metro is one of the oldest, most established Water Treatment companies in the business and also one of the fastest growing. Metro has the largest water treatment service fleet in New England and is one of only two water treatment companies in the country to have an in-house Laboratory with CDC Elite and ELAP certification for Legionella testing.

As part of our Management Training Program, we are seeking a motivated Field Service Technician Career Advancement candidate that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. This position requires no prior experience in the water treatment field. The selected individual will receive on the job training, servicing a portfolio of accounts in New England. Successful individuals will advance to further Sales, Technical and Management opportunities.

Role and Responsibilities (include but not limited to):

- Build lasting client relationships by promoting Metro’s value-added suite of building solutions

- Responsible for service/testing/sampling of heating and cooling systems

- Apply and manage chemicals needed to treat systems

- Provide and report any feedback of findings to the Service/Account Manager

- Complete required information on service orders

- Operate company vehicle to commute from job sites throughout the shift

- Study/train for industry certifications and licenses

Qualifications and Requirements:

- Proof of a valid driver's license, in good standing

- Ability to lift a minimum of 50 lbs.

- High energy, self-motivated individual with entrepreneurial aspirations

- Reliable, self-starter displaying a consistent work history with excellent work references

- Excellent customer service and communication skills

- Ability to multi-task in fast paced environment with a commitment to responsiveness and customer/co-worker satisfaction

- Strong desire for long-term employment and industry training & development

A successful candidate will possess some or all of the following qualifications:

- Field Service Experience

- Customer Service and Account Management experience

- Sales experience with a track record of success

- Degree in Business, Chemistry, Engineering or related field

Benefits and Perks:

- Great Benefits package including medical and dental insurance

- 401K Retirement Plan

- Paid holidays, Paid Personal Time Off

- Extensive on the job training provided with career advancement opportunities

- Competitive salary with additional bonus and incentive structure tied to meeting business unit objectives

- Take-home company vehicle

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

We are currently seeking a motivated Service Technician that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of commercial and industrial buildings in the Charleston, SC area.

Role and Responsibilities (include but not limited to):

- Responsible for service/testing/sampling of heating and cooling systems

- Apply and manage chemicals needed to treat systems

- Provide and report any feedback of findings to the Service/Account Manager

- Complete required information on service orders

- Operate company vehicle to commute from job sites throughout the shift

Qualifications and Requirements:

- Proof of a valid driver's license, in good standing

- Reliable, self-starter displaying a consistent work history

- Attention to detail and highly customer-focused

- Strong desire for long-term employment and industry training & development

- Ability to lift a minimum of 50 lbs.

Benefits and Perks:

- Great benefits package including medical and dental insurance

- 401K retirement plan with company match

- Paid holidays, generous personal time off

- Extensive on the job training provided with career advancement opportunities

- Take home vehicle & gas card

The Metro Group, Inc. is an EEOC-compliant employer.