The Metro Group, Inc. is an established, successful, premier Building Services company founded in 1925. Our products include water treatment services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees. We are currently seeking a motivated Account Manager that will help manage our business relationships.

This person will have direct contact with our customers and will be responsible for ensuring accurate and timely responsiveness to all concerns, increased product penetration, and ongoing retention of each customer. This person will work towards increasing new business and fostering continued growth.

Role and Responsibilities (include but not limited to):

· Focus on new business to business account development

· Prospecting, cold calling, setting appointments and presenting programs

· Follow up and renewal of current contracts

· Respond to all customer inquiries/request in a timely fashion

· Deliver sales quota and meeting productivity goals

Qualifications and Requirements:

· High School Diploma or GED required - Minimum of 1 year outside sales experience

· “Hunter” sales mentality - goal driven and self-motivated

· Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)

· Excellent communication skills

· Ability to meet physical requirement of position

Preferred Skills (PLUS but NOT required; we will train the right person):

· Bachelor’s Degree

· New business to business (B2B) sales experience

· Previous customer service experience in an industrial or service industry

Benefits and Perks:

· Competitive pay including base salary and commission potential

· Annual/quarterly performance bonuses and incentives

· All expenses reimbursed

· Excellent benefits package, including medical and dental insurance

· 401K retirement plan with company match

· Paid holidays, paid personal time off

· Extensive on the job training provided with career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, water services & testing, regulatory compliance, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

We are currently seeking an energetic and motivated Administrative Assistant. This person will provide support through a variety of different tasks while ensuring a smooth and efficient operation in the office. This position is being filled immediately!

Role and Responsibilities (include but not limited to):

- Basic data entry and order processing

- Handling daily shipments (UPS/FedEx)

- Administrative sales support to Sales Personnel; includes creating/writing proposals, requesting Certificates of Insurance and similar tasks

- Answering and properly directing phone calls

- Faxing, filing, photocopying, etc.

- Special projects as needed

Qualifications and Requirements:

- Proficient in Microsoft Office and office equipment

- Attention to detail and highly customer-focused

- Proven administrative or assistant experience

- Excellent time management skills and ability to multi-task

- Strong organizational skills

- College Degree Preferred

The Metro Group, Inc. is an EEOC-compliant employer.

We're always looking for great people to join our team! If you don't see an open job posting that fits your current interests or skill-set, we encourage you to submit your resume using the Apply Now form. If something opens up that we think might be a good fit, we'll reach out right away!

The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance, electrical services, and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

We are currently seeking a motivated Collections Representative. The selected individual will work closely with our Service, Sales and Finance departments to ensure the highest level of satisfaction to our internal and external customers. The Collection Representative will be responsible for collection of past due invoice payments.

Role and Responsibilities (include but not limited to):

- Contact customers about open invoices while identifying and resolving concerns to secure payment

- Research customer past payments

- Maintain customer database

- Answer incoming phone calls

- General file management

- Heavy phone call and email activity

- Assist with billing customers

- Provide general assistance to the service and installation departments as necessary

Qualifications and Requirements:

- High school diploma or GED preferred

- Previous telephone collection experience in a B2B environment preferred

- Excellent communication skills

- Proficient in Microsoft Word, Excel and Outlook

- Ability to meet physical requirement of position

Benefits and Perks:

· Competitive pay

· Great benefits package including medical and dental insurance

· 401K retirement plan with company match

· Generous paid holidays, paid personal time off

· Company profit sharing

· Company-provided life insurance

· Career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc. is seeking qualified Quote Specialist candidates. The successful candidate will be responsible for work closely with our Burner Service team and technicians to ensure the delivery of accurate and timely quotes, as well as our account management team to ensure best-in-class customer satisfaction.

Responsibilities include but are not limited to:

· Review and interpret field reports for service, repair, and preventative maintenance quotes.

· Accurately and comprehensively understand customer requirements and translate those requirements into actionable steps

· Prepare cost estimates and proposals, including collecting pricing and parts availability from suppliers, accurately identifying labor requirements, job implementation and approach, safety requirements and proper PPE, etc.

· Provide pricing and quote work-ups documenting relevant pricing, approach, and job specific data in conjunction with sales team and mechanical team management

· Work with management to produce timely submittals

· Coordinate with the field operation team to relay information captured during the estimating phase or service calls as well as reviewing job approach and implementation

· Educate and provide technical support to our sales team and customers

· Provide general support to the service department by answering phones, emails, dispatching mechanics, etc based on volume and the needs of the department

· Complete miscellaneous tasks as assigned to support the function of the National Mechanical Division

Qualifications include:

· Ability to work in a fast-paced environment

· Adept at prioritizing tasks to meet deadlines

· Analytical with strong attention to detail

· Excellent communication skills

· Proficient with Microsoft Office: Outlook/Word/Excel

· Background knowledge of mechanical or HVAC systems themselves would be a benefit for a candidate in this role, but is not a prerequisite

Benefits:

• Competitive compensation
• Expense reimbursement
• Excellent medical/dental and life insurance
• 401(k) with company match
• Generous paid leave
• Career advancement opportunities

The Metro Group is an EEOC-compliant employer.

The Metro Group, Inc., a successful, established Water Treatment & Service Company is seeking qualified candidates to join our HVAC Water Treatment and Water Hygiene Management division. Building Solutions for our clients since 1925, Metro is one of the oldest, most established Water Treatment companies in the business and also one of the fastest growing. Metro has the largest water treatment service fleet in New England and is one of only two water treatment companies in the country to have an in-house Laboratory with CDC Elite and ELAP certification for Legionella testing.

As part of our Management Training Program, we are seeking a motivated Field Service Technician Career Advancement candidate that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. This position requires no prior experience in the water treatment field. The selected individual will receive on the job training, servicing a portfolio of accounts in New England. Successful individuals will advance to further Sales, Technical and Management opportunities.

Role and Responsibilities (include but not limited to):

- Build lasting client relationships by promoting Metro’s value-added suite of building solutions

- Responsible for service/testing/sampling of heating and cooling systems

- Apply and manage chemicals needed to treat systems

- Provide and report any feedback of findings to the Service/Account Manager

- Complete required information on service orders

- Operate company vehicle to commute from job sites throughout the shift

- Study/train for industry certifications and licenses

Qualifications and Requirements:

- Proof of a valid driver's license, in good standing

- Ability to lift a minimum of 50 lbs.

- High energy, self-motivated individual with entrepreneurial aspirations

- Reliable, self-starter displaying a consistent work history with excellent work references

- Excellent customer service and communication skills

- Ability to multi-task in fast paced environment with a commitment to responsiveness and customer/co-worker satisfaction

- Strong desire for long-term employment and industry training & development

A successful candidate will possess some or all of the following qualifications:

- Field Service Experience

- Customer Service and Account Management experience

- Sales experience with a track record of success

- Degree in Business, Chemistry, Engineering or related field

Benefits and Perks:

- Great Benefits package including medical and dental insurance

- 401K Retirement Plan

- Paid holidays, Paid Personal Time Off

- Extensive on the job training provided with career advancement opportunities

- Competitive salary with additional bonus and incentive structure tied to meeting business unit objectives

- Take-home company vehicle

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.

We are currently seeking a motivated Service Technician that is looking to acquire trade skills and is eager to establish themselves within a company that values fostering continued career growth. Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of commercial and industrial buildings in the Charleston, SC area.

Role and Responsibilities (include but not limited to):

- Responsible for service/testing/sampling of heating and cooling systems

- Apply and manage chemicals needed to treat systems

- Provide and report any feedback of findings to the Service/Account Manager

- Complete required information on service orders

- Operate company vehicle to commute from job sites throughout the shift

Qualifications and Requirements:

- Proof of a valid driver's license, in good standing

- Reliable, self-starter displaying a consistent work history

- Attention to detail and highly customer-focused

- Strong desire for long-term employment and industry training & development

- Ability to lift a minimum of 50 lbs.

Benefits and Perks:

- Great benefits package including medical and dental insurance

- 401K retirement plan with company match

- Paid holidays, generous personal time off

- Extensive on the job training provided with career advancement opportunities

- Take home vehicle & gas card

The Metro Group, Inc. is an EEOC-compliant employer.

The Metro Group, Inc. is currently looking for a Service Technician for our Charlotte, NC Water Treatment Division. The selected individual will provide service to a set customer base, through the testing and application of water treatment chemicals to various HVAC systems. Duties will involve driving a company owned vehicle to and from various customers’ buildings throughout the day as well as transporting testing materials and chemicals into customer’s accounts. Service Technicians are also responsible for customer satisfaction by responding to customer requests, pro-active problem solving and properly relaying messages to Metro’s Account Management Team.

Additional responsibilities include meeting productivity goals and completing specially assigned tasks (i.e. annual HVAC cleanings, special deliveries etc.)

• High school diploma/GED or more preferred
• Valid driver’s license
• Previous customer service experience in an industrial or service industry preferred
• Excellent communication skills
• Ability to meet physical requirement of position
• Competitive pay, excellent medical/dental insurance, 401K, paid leave
• Career advancement opportunities

The Metro Group, Inc. is an EEOC-compliant employer.