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    • Central-Upstate New York
      • Water Treatment
        • HVAC Water Treatment
          • Reduce Energy Cost With Water Treatment
          • Boiler Water Treatment
          • Cooling Towers
          • Closed Loops
        • Industrial Water Treatment
          • Process & Waste Water
          • Pure Waters
        • Potable/Domestic Water Systems
        • Chemical Feed & Control Equipment
          • Automatic Feed & Control
          • Filter Feeders
          • Installation
        • Pretreatment
          • Sand Filters
          • Water Softners
        • Glycol
        • Services For HVAC Contractors, New Construction & Rehab
        • Remote Monitoring & Control
        • Legionella Water Management
          • Turn-Key Water Management Plans
          • Remediation
          • Secondary Disinfection
        • Specialty Cleanings
          • Heat Exchanger Cleanings
          • Boil Outs
          • Acid Cleanings
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          • Coil Cleanings For Air Handling Units
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      • Water Treatment
        • HVAC Water Treatment
          • Reduce Energy Cost With Water Treatment
          • Boiler Water Treatment
          • Cooling Towers
          • Closed Loops
        • Industrial Water Treatment
          • Process & Waste Water
          • Pure Waters
        • Potable/Domestic Water Systems
        • Chemical Feed & Control Equipment
          • Automatic Feed & Control
          • Filter Feeders
          • Installation
        • Pretreatment
          • Sand Filters
          • Water Softners
        • Glycol
        • Services For HVAC Contractors, New Construction & Rehab
        • Remote Monitoring & Control
        • Legionella Water Management
          • Turn-Key Water Management Plans
          • Remediation
          • Secondary Disinfection
        • Specialty Cleanings
          • Heat Exchanger Cleanings
          • Boil Outs
          • Acid Cleanings
          • Tower Cleanings
          • Neutralizers
          • Coil Cleanings For Air Handling Units
          • Ice Machine Cleaning
        • Laboratory Services
        • Endotherm
      • Safety & Hygiene Products
        • Hand Sanitizer & Spray Disinfectant
        • Dispensers - Wall Mounted, Refillable
        • Janitorial Services
        • Stagnant Water - Hyper - Chlorination For Building Reopening
        • Face Coverings
    • South East
      • Water Treatment
        • HVAC Water Treatment
          • Reduce Energy Cost With Water Treatment
          • Boiler Water Treatment
          • Cooling Towers
          • Closed Loops
        • Industrial Water Treatment
          • Process & Waste Water
          • Pure Waters
        • Potable/Domestic Water Systems
        • Chemical Feed & Control Equipment
          • Automatic Feed & Control
          • Filter Feeders
          • Installation
        • Pretreatment
          • Sand Filters
          • Water Softners
        • Glycol
        • Services For HVAC Contractors, New Construction & Rehab
        • Remote Monitoring & Control
        • Legionella Water Management
          • Turn-Key Water Management Plans
          • Remediation
          • Secondary Disinfection
        • Specialty Cleanings
          • Heat Exchanger Cleanings
          • Boil Outs
          • Acid Cleanings
          • Tower Cleanings
          • Neutralizers
          • Coil Cleanings For Air Handling Units
          • Ice Machine Cleaning
        • Laboratory Services
        • Endotherm
      • Safety & Hygiene Products
        • Hand Sanitizer & Spray Disinfectant
        • Dispensers - Wall Mounted, Refillable
        • Janitorial Services
        • Stagnant Water - Hyper - Chlorination For Building Reopening
        • Face Coverings
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        • HVAC Water Treatment
          • Reduce Energy Cost With Water Treatment
          • Boiler Water Treatment
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        • Industrial Water Treatment
          • Process & Waste Water
          • Pure Waters
        • Potable/Domestic Water Systems
        • Chemical Feed & Control Equipment
          • Automatic Feed & Control
          • Filter Feeders
          • Installation
        • Pretreatment
          • Sand Filters
          • Water Softners
        • Glycol
        • Services For HVAC Contractors, New Construction & Rehab
        • Remote Monitoring & Control
        • Legionella Water Management
          • Turn-Key Water Management Plans
          • Remediation
          • Secondary Disinfection
        • Specialty Cleanings
          • Heat Exchanger Cleanings
          • Boil Outs
          • Acid Cleanings
          • Tower Cleanings
          • Neutralizers
          • Coil Cleanings For Air Handling Units
          • Ice Machine Cleaning
        • Laboratory Services
        • Endotherm
      • Safety & Hygiene Products
        • Hand Sanitizer & Spray Disinfectant
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        • Janitorial Services
        • Stagnant Water - Hyper - Chlorination For Building Reopening
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Back to Water Treatment

  • Back to Water Treatment

Services & Repairs

The Metro Group has the largest fleet of service technicians in the geographies we service. Our Field Technicians are solely focused on service, with no obligations or requirements for selling. All Technicians hold the required licensing for water treatment per local requirements, and receive all required Safety and Chemical Handling training.

Neutralizers

If your building has a high efficiency condensing boiler, hot water heater or furnace, then you have a drain line with acidic condensate that can damage piping and break code!

Condensate Neutralizers raise the pH of acidic liquid produced by condensing boilers, furnaces, hot water heaters, direct fired unit heaters and infrared unit heaters. Condensing boilers produce condensate < 3.2 pH. Plumbing code typically requires anything going down the drain to have a pH of 5.5 – 8.5. Acidic condensate can also lead to costly damage to drainpipe and covers. To stay within code and prevent damage, the pH must be monitored, and the Neutralizer serviced at least annually, per the manufacturer’s recommendation.

Since we’re already in your boiler room, Metro can add Neutralizer service to your existing contract. Service includes periodic testing of pH and annual media change.

Most Neutralizers utilize Limestone Chips as the neutralizing agent. These chips have limited effectiveness over time as the condensate tends to channel thru the media, limiting surface area contact time. Metro uses Magnesium Oxide pellets in place of Limestone. These pellets are a more effective neutralizing media as they uniformly dissolve and have more consistent surface, allowing for greater contact time, thereby increasing their ability to raise pH.

All condensate neutralizers should have been installed with unions on each side of the unit, allowing for media change. If unions are not present, the unit has never been serviced. Metro can add the unions and re-pipe to allow for service to take place.

The size of the Neutralizer required is related to the BTU rating of the boiler. For multiple boilers with drain lines piped to a common neutralizer, add the BTU rating from each boiler.

Neutralizer

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    Metro NYC: 50-23 23rd St., Long Island City, NY, 11101, (718) 729-7200

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    EMERGENCY SERVICE

    BOILERS (718) 321-8787
    HVAC (212) 505-7652

    EMERGENCY SERVICE

      For Boiler Room Emergency Service Call:

    (718) 321-8787

      For HVAC Emergency Service Call:

    (212) 505-7652