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You have answered “Yes” to one or more questions on the questionnaire. Please follow the guidelines below that apply to your particular situation.

I have had COVID-19 symptoms any time in the last 14 days.

Do not come to work unless you’ve received a negative COVID-19 test and have been cleared by HR. If these are new symptoms, get medical attention today. Visit an urgent care, go to a testing center/site, see your primary care physician (PCP). Provide documentation on stay-at-home instructions to your supervisor and HR as soon as possible. Follow those instructions. Do not come to work until you receive a negative COVID-19 test result or until your stay-at-home instructions are expired. Provide test results to your supervisor or HR.

I have tested positive for COVID-19 in the last 14 days.

Do not come to work. Provide documentation on stay-at-home instructions and test results from your medical provider to your supervisor and HR. Follow those instructions. Do not come to work until your stay-at-home instructions are expired.

I have had close contact (within 6 feet for more than 15 minutes) with a confirmed or suspected COVID-19 case in the last 14 days.

Call or visit an urgent care, go to a testing center/site, call or visit your primary care physician (PCP) to confirm whether you can come to work. You must continue to follow Metro’s PPE & distancing policies. If you receive instructions from a medical provider or other authority to quarantine as a result of your contact with a confirmed or suspected COVID-19 case, do NOT come to work. Provide documentation on stay-at-home instructions to your supervisor and HR.

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Metro NYC: 50-23 23rd St., Long Island City, NY, 11101, (718) 729-7200

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EMERGENCY SERVICE

BOILERS (718) 321-8787
HVAC (212) 505-7652

EMERGENCY SERVICE

 

For Boiler Room Emergency Service Call:

(718) 321-8787

 

For HVAC Emergency Service Call:

(212) 505-7652