Timely Response to Restore Comfort after the Flood.
In the face of adversity, Metro Group showcased their commitment to customer satisfaction and timely solutions when a flood wreaked havoc on a 400-unit family complex in Newark, New Jersey. This case study looks at the swift and effective measures taken by Metro Group to restore the heating and domestic hot water systems just in time for the approaching winter season.
The Challenge of Restoring 400 Unit’s Heating System
When the complex’s boiler room was obliterated by a flood, leaving 400 families without a reliable heating source, the urgency to address the issue became paramount. Recognizing the immediate need, Metro Group mobilized their resources to provide a comprehensive solution for the affected families.
Collaborative Mechanical and Electrical Plan to Overhaul Heating System
Metro Group’s quick response involved the deployment of a mobile unit to ensure a continuous supply of domestic hot water throughout the summer, mitigating any immediate discomfort for the residents. Collaborating closely with the building’s property management team, Metro Group identified the scope of work needed and devised a plan to overhaul the heating and hot water systems.
Demotion and Boiler Room Reconstruction
Operating on a tight schedule, Metro Group’s team efficiently demolished the existing boiler room and orchestrated the installation of new boilers, pumps, and associated equipment. The precision of the operation was heightened by collaboration with the Electrical Team, ensuring that the project was completed in time for the cooler weather.
Heat and Hot Water Delivered to 400 Families
Thanks to the dedicated and hardworking crew at Metro Group, the 400 families affected by the flood can now look forward to a warm and comfortable winter. The seamless integration of new equipment and the timely completion of the installation speak volumes about Metro Group’s expertise in building solutions.
Partnering with a Trusted Building Solutions Company
Metro Group has been the trusted source for building solutions since 1925. The swift response, efficient collaboration, and dedication to customer satisfaction is why Metro Group continues to be the go-to- choice for building projects. Contact us for reliable and timely solutions for your next boiler project and a free quote.