In the wake of a rare 100-year type storm, Metro Group demonstrated remarkable resilience and expertise in their response to a crisis at a residential building in the Bronx housing 200 co-op units. The severe flooding, amounting to 10 feet of water, posed a substantial challenge, impacting critical infrastructure within the building.
Storm Damage to Customer’s Mechanical Room
The storm’s aftermath left the customer’s mechanical room submerged beneath the floodwaters. The devastating impact of the flooding included the destruction of a vital 35 KW cogeneration unit and significant damage to the boilers. The situation demanded immediate action and strategic solutions to restore essential services and minimize disruptions to the community.
Metro Group’s Rapid Restoration
Metro Group’s Mechanical and Service teams immediately initiated a comprehensive response to the crisis. With a keen sense of urgency, they prioritized the restoration of essential services such as heating and domestic hot water. Through their efficient and coordinated efforts, the teams successfully revitalized the building’s fundamental functions, providing residents with much-needed comfort and functionality.
Metro Group’s Strategic Collaboration for Success
Collaboration with the client’s insurance company enabled a prompt assessment of the damage. A well-coordinated plan was devised to rapidly replace the cogeneration unit, emphasizing the need for a quick turnaround. Following insurance claim processing, Metro Group, along with rigging and restoration partners, executed a seamless operation. Despite the challenge of a concrete cinderblock wall, they facilitated the removal of the old unit and installed a new 35 KW Cogeneration system with minimal disruptions.
Metro Group’s Trusted Emergency Service
Emergencies wait for no one, and neither do we. At Metro Group, we’re committed to your safety and peace of mind, offering an expansive array of emergency services encompassing water, mechanical, and electrical systems. Whether the situation involves a deluge, a sudden power outage, or an unexpected mechanical breakdown, you can confidently rely on Metro Group to immediately deliver dependable and responsive emergency services.
Metro Group has been the trusted source for building solutions since 1925. We ensure that our customers receive the support they need when they need it the most 24/7/365. Keep our emergency number handy 718-321-8787 and get a FREE quote for all your building’s emergency needs with HVAC, mechanical, and electrical.